Influencing Skills Training: Getting Results without Direct Authority
Course 294
2 DAY COURSE

In this Influencing Skills Training course, you will learn how to apply influence strategies in a corporate environment to gain commitment from others, foster collaboration, and achieve desired results without relying on direct authority.

Influencing Skills Training: Getting Results without Direct Authority Benefits

• • Apply influence strategies to gain commitment and foster collaboration
  • Adjust your approach to others dynamically to win their attention and trust
  • Achieve goals by enhancing trust and cooperation
  • Effectively handle challenging behaviors to overcome resistance and inertia in others
  • Use knowledge and competence to influence others
  • Continue learning and face new challenges with after-course one-on-one instructor coaching

• Prerequisites

  None.

Influencing Skills Training Outline

Module 1: Defining Influence

In this module, you will learn how to: 

• Identify the three critical elements for creating influence 
• Build value with others to support your initiatives and adopt your ideas  
• Work with resistance for positive outcomes 

Module 2: The Elements of Influence

In this module, you will learn how to: 

• Operate with ethics and integrity 
• Understand the core elements of professional excellence 
• Recognize the source of your professional power and further develop it 
• Adapt a proactive approach to strengthening your influence over others

Module 3: Building Your Foundation

In this module, you will learn how to:  

• Establish and maintain trust-based relationships  
• Maintain ethics and integrity in your work and beyond 
• Establish and maintain rapport with others 
• Foster active-listening habits

Module 4: Applying Six Major Influence Principles

In this module, you will learn how to:  

• Leverage the advantages of Cialdini’s six principles of influence: reciprocity, commitment, social proof, authority, liking, and scarcity 
• Avoid the pitfalls and traps of each principle

Module 5: Expanding Your Power Base

In this module, you will learn how to: 

• Leverage the six types of influence power: referent, information, expert, legitimate, reward, and coercive  
• Navigate and adapt to organizational politics  
• Identify and apply political strategies effectively  
• Transform resistance and inertia in others

Module 6: Practicing Exemplary Leadership

In this module, you will learn how to assess and develop your personal leadership plan and implement the five leadership practices: 

• Modeling the way 
• Inspiring a shared vision 
• Challenging the process 
• Enabling others to act 
• Encouraging the heart

Module 7: Dealing with Challenging Behaviors

In this module, you will learn how to: 

• Manage the six challenging behavior types  
• Avoid taking things personally  
• Identify and apply the right deflection techniques for contextual history 
• Defuse conflict situations 
• Convert confrontation into cooperation

Module 8: Overcoming Resistance

In this module, you will learn how to: 

• Recognize the many forms of resistance 
• Apply the four-step model for agreement