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AI Insights for Business Users in Government
Course 4703
1 DAY COURSE

Price:
Course Outline

Discover how artificial intelligence is transforming government operations. Learn the fundamentals of AI and generative AI, explore real-world government use cases, understand ethical and governance considerations, and identify practical opportunities to improve productivity, decision-making, and citizen services. No technical background required.

AI Insights for Business Users in Government Benefits

  • By attending this course, you will:

    • Develop a practical understanding of artificial intelligence and generative AI concepts.
    • Identify opportunities to use AI to improve productivity and business outcomes.
    • Explore government-specific AI use cases and success stories.
    • Understand the benefits, limitations, and risks associated with AI technologies.
    • Learn how AI can support communication, content creation, research, and decision-making.
    • Recognize ethical, privacy, security, and governance considerations for responsible AI use.
    • Evaluate AI initiatives and participate more effectively in AI-related projects and discussions.
    • Build a foundation for AI literacy and organizational readiness.

  • Prerequisites

    There are no technical prerequisites for this course.

    Participants should have:

    • Basic familiarity with government business processes
    • An interest in understanding how AI can improve organizational effectiveness and service delivery

  • Exam Information

    None.

AI Insights for Business Users in Government Training Outline

Learning Objectives

1. Introduction to Artificial Intelligence

  • Understanding AI and machine learning
  • Generative AI fundamentals
  • Common AI terminology and concepts
  • AI trends impacting government organizations

2. AI Applications in Government

  • Enhancing citizen services
  • Automating routine business processes
  • Supporting policy analysis and decision-making
  • Improving communication and information access
  • Real-world government use cases

3. Generative AI and Productivity

  • Content creation and summarization
  • Research and information gathering
  • Drafting reports and communications
  • Prompting best practices
  • Understanding AI-generated outputs

4. Responsible and Ethical AI

  • Transparency and accountability
  • Privacy and security considerations
  • Bias and fairness in AI systems
  • Government regulations and governance frameworks
  • Building trust in AI solutions

5. Preparing for an AI-Enabled Future

  • AI readiness considerations
  • Workforce impacts and opportunities
  • Identifying high-value use cases
  • Supporting organizational AI adoption
  • Next steps for continued learning
Course Dates
Attendance Method

How will you be attending the class?

Selecting 'Live Virtual' allows you to attend remotely from work or home. You will receive email communication well before the class starts with detailed instructions on how to validate your equipment and connect to the classroom for a quality learning experience.

Additional Details (optional)

Private Team Training

Interested in this course for your team? Please complete and submit the form below and we will contact you to discuss your needs and budget.