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Introduction to Microsoft 365 and AI Administration (AB-900)
Course 8767
1 DAY COURSE

Price:
Course Outline

Learn the fundamentals of administering Microsoft 365 Copilot and Copilot agents within a secure and governed Microsoft 365 environment.

 

In this course, you'll explore Microsoft 365 security foundations, identity and access management, Microsoft Purview data governance, Microsoft 365 Copilot capabilities, licensing models, deployment considerations, and administrative controls. You'll also learn how to manage Copilot usage, monitor adoption, govern prompts, and administer Copilot agents throughout their lifecycle.

 

Through hands-on exercises and practical demonstrations, you'll gain the foundational knowledge needed to support, secure, and govern Microsoft 365 Copilot and agent deployments across your organization.

Introduction to Microsoft 365 and AI Administration (AB-900) Benefits

  • You Will Learn How To

    After completing this course, you will be able to:

    • Implement Microsoft 365 security, identity, and access management foundations
    • Protect and govern organizational data using Microsoft Purview
    • Understand Microsoft 365 Copilot architecture, licensing, and deployment options
    • Manage Microsoft 365 Copilot licensing, usage, and adoption
    • Govern Copilot prompts and apply operational best practices
    • Create, test, publish, and manage Microsoft 365 Copilot agents
    • Implement governance, access controls, and lifecycle management for Copilot agents

Microsoft 365 AI Administration Course Outline

Learning Objectives

Explore Microsoft 365 Security Foundations

  • Zero Trust security model
  • Threat protection and intelligence
  • Identity and authentication
  • Access management and permissions
  • Microsoft Entra identity management
  • Identity monitoring and troubleshooting

Introduction to Microsoft 365 Core Services and Admin Controls

  • Microsoft 365 ecosystem
  • Microsoft 365 admin center
  • Exchange, Teams, and SharePoint
  • Security, identity, and compliance foundations
  • Role-based access control

Protect and Govern Microsoft 365 Data

  • Microsoft Purview
  • Data governance
  • Data risk management
  • Compliance and eDiscovery
  • SharePoint data access governance
  • Data protection for Microsoft 365 Copilot

Explore Microsoft 365 Copilot and Agents

  • Microsoft 365 Copilot fundamentals
  • Agent concepts and architecture
  • Copilot versus agents
  • Licensing models
  • Deployment planning
  • Real-world use cases

Perform Basic Administrative Tasks for Microsoft 365 Copilot

  • License management
  • Pay-as-you-go billing
  • Usage monitoring
  • Adoption reporting
  • Prompt governance
  • Operational best practices

Perform Basic Administrative Tasks for Microsoft 365 Copilot Agents

  • Create Microsoft 365 Copilot Chat agents
  • Create SharePoint agents
  • Test and edit agents
  • Manage user access and permissions
  • Agent governance and approvals
  • Agent lifecycle management

 

Course Dates
Attendance Method

How will you be attending the class?

Selecting 'Live Virtual' allows you to attend remotely from work or home. You will receive email communication well before the class starts with detailed instructions on how to validate your equipment and connect to the classroom for a quality learning experience.

Additional Details (optional)

Private Team Training

Interested in this course for your team? Please complete and submit the form below and we will contact you to discuss your needs and budget.