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IT Management Skills Training
Course 906
3 DAY COURSE

Price:
Course Outline

In this IT Management Skills Training course, you will gain the skills and knowledge necessary to manage your IT team successfully. You will learn how to:

  • Delegate tasks and track progress
  • Share Feedback
  • Foster time management skills among your team
  • Empower your team to communicate with people of non-technical backgrounds successfully

IT Management Skills Training Benefits

  • In this course, you will learn how to:

    • Enhance your leadership abilities by leveraging your emotional awareness.
    • Employ effective delegation to train, empower, and raise levels of accountability.
    • Engage your staff through effective communication.
    • Continue learning and face new challenges with after-course one-on-one instructor coaching.

  • Training Prerequisites

    None.

IT Management Course Outline

Module 1: The Challenge of IT Management

In this module, you will learn how to:

  • Transition into management with a new management identity  
  • Adopt the best practices for an IT environment  

Module 2: Developing Management Excellence

In this module, you will learn how to:  

  • Communicate the importance of introducing new concepts  
  • Build managerial competencies
  • Apply modern leadership styles that provide value to your team  

Module 3: Managing with Multiple Intelligences

In this module, you will learn how to:  

  • Improve your personal leadership style through increased awareness  
  • Empower your staff for increased success and long-term growth  
  • Lead by example

Module 4: Delegating for Empowerment

In this module, you will learn how to:  

  • Inspire collaborative partnerships  
  • Identify and work with the strengths of your staff  
  • Follow a proven step-by-step process for delegating and gaining acceptance of work  
  • Plan your delegation and define tasks  
  • Determine effective tracking and follow-up for delegated tasks  
  • Negotiate shared expectations  

Module 5: Facilitating Success for IT Teams

In this module, you will learn how to:

  • Create a team state of mind
  • Facilitate team-building activities
  • Strengthen team communication
  • Apply a three-level model for team building
  • Work effectively across organizational units, time zones, and geographic boundaries
  • Overcome the hidden overhead of separation

Module 6: Reinforcing and Redirecting Performance through Coaching

In this module, you will learn how to:

  • Set performance measures that work in a technical environment
  • Apply a continuous appraisal approach to identify gaps in performance
  • Strengthen team performance by integrating coaching and appraisal techniques
  • Optimize performance by minimizing typical disruptions in the workplace
  • Recognize and address ineffective performance in a clear, constructive manner
Course Dates
Attendance Method

How will you be attending the class?

Selecting 'Live Virtual' allows you to attend remotely from work or home. You will receive email communication well before the class starts with detailed instructions on how to validate your equipment and connect to the classroom for a quality learning experience.

Additional Details (optional)

Private Team Training

Interested in this course for your team? Please complete and submit the form below and we will contact you to discuss your needs and budget.